Last updated: 10/07/2025
This Privacy Policy describes how Smile Sip Group ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.smilesipusa.com (the "Site") or otherwise communicate with us (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.
By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described below. If you do not agree with this Privacy Policy, please do not use the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will update the “Last updated” date at the top of this policy and post the revised version on the Site.
How We Collect and Use Your Personal Information
We collect personal information about you from a variety of sources depending on how you interact with our Services. This may include:
Information You Provide Directly
- Name, shipping and billing address, phone number, email
- Account credentials (username, password)
- Payment and order information
- Shopping activity (items viewed, added to cart, or purchased)
- Communications with customer support
Information Collected Automatically
We automatically collect certain information when you use the Site:
- IP address, browser type, device information
- Site usage data (e.g. clicks, pages viewed)
- Cookies and similar technologies (pixels, SDKs)
Learn more about Shopify’s use of cookies here:
https://www.shopify.com/legal/cookies
Information from Third Parties
We may also receive information from:
- Shopify and other service providers
- Payment processors
- Advertising or marketing partners
How We Use Your Information
- To process orders and payments
- To deliver and manage your account
- To provide customer service
- To send transactional or marketing communications
- To detect and prevent fraud or misuse
- To run advertising or promotions
Disclosure of Your Personal Information
We may share your personal information with:
- Vendors and service providers (e.g. Shopify, payment processors, fulfilment partners)
- Business and marketing partners for advertising
- Legal or regulatory authorities if required
- Affiliates within our business group
- In connection with a merger, sale, or acquisition
We do not sell or share sensitive personal information to infer characteristics about you.
Sale and Sharing of Information
We may have “sold” or “shared” personal information in the past 12 months for marketing and advertising purposes, including:
- Contact details and order data
- Shopping activity
- Internet or network usage data
This data may be used by third-party marketing partners in accordance with their own privacy policies.
User-Generated Content
If you post content publicly on our Site (e.g. product reviews), it may be viewed by others. We are not responsible for the privacy or security of any content you choose to share publicly.
Third-Party Sites
Our Site may link to third-party websites. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies before using their services.
Children’s Privacy
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to have it removed.
Security and Retention
We use commercially reasonable security measures to protect your data. However, no method of transmission is 100% secure.
We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law.
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access or know what personal information we hold
- Request deletion or correction of your personal information
- Request portability or a copy of your data
- Opt out of sale, sharing, or targeted advertising
- Restrict or withdraw consent to data processing
- Appeal a denied request
You can manage your communication preferences by clicking “unsubscribe” in emails or by contacting us.
To submit a privacy request, email us at hello@smilesipusa.com.
International Transfers
If you access our Site from outside the United States, please note your information may be transferred to and processed in the U.S. where data protection laws may differ.
Complaints
If you have concerns or complaints about this policy or our data practices, contact us using the details below.
Contact
Smile Sip Group
20700 Ventura Blvd, Suite 236
Woodland Hills, CA 91364
Email: hello@smilesipusa.com